About the role

Organisations rely on Agoo at their front doors every working day, and Amee and Atumpan will bring many more people who expect things simply to work. You'll own reliability across our products: how we watch them, how we recover them, and how we make sure they're ready before each new opening.

What you'll do

Own on-call, alerting and incident response, with clear runbooks
Build observability: metrics, logs and traces that show a problem before customers feel it
Run backups, and practise restores until they're routine
Plan capacity, and run load tests before big openings
Run incident and restore drills, and write up what we learn
Keep continuous integration quick and lean without dropping a single check
Manage infrastructure as code, with every change reviewed like any other code
Keep our public status page accurate
Keep an eye on what we spend, with the rest of the team

What you'll bring

At least five years in site reliability, platform or infrastructure work on production systems
Cloud infrastructure and observability, including work across more than one provider
Relational databases, preferably PostgreSQL: replication, backups, restores and performance
Infrastructure as code and continuous delivery
Calm, methodical incident response
Programming in Go or a similar language, as well as scripting
If you're a Ghanaian graduate: National Service completed, or exempt

Nice to have

Real-time messaging or media at scale
Edge networks and content delivery
Mobile app build and release pipelines
Cost optimisation in the cloud

How you'll work

Hybrid. You'll be based at our office at 10A Mega Street, Adentan, Accra, mostly with one day a week from home, agreed for the role.
Hours. Standard office hours. You'll also take turns on a shared on-call rota for urgent incidents outside office hours.
This is a permanent, full-time role.
Reporting. You'll report to the Head of Engineering.

How to apply

Apply on this page with your details and a link to your CV. A short note on why the role interests you is welcome.

What happens next: we read every application. If there's a fit, we'll invite you to talk with us, then ask you to do a short task based on the work, and we'll give you an answer either way.

We may use AI to summarise applications and check for missing details. A person reads and decides every application.

We welcome applications from everyone. In line with the Labour Act, 2003 (Act 651), we don't discriminate on grounds of gender, race, colour, ethnic origin, religion, creed, social or economic status, disability or politics. Applicants with disabilities are warmly encouraged to apply: if you need an adjustment to apply or to take part in any stage, tell us what you need and we'll arrange it.

How we handle your details is set out in our applicant privacy notice.

Site Reliability Engineer